The sample cost basically depend on the complexity of your cooler bag, we only charge printing cost of the sample as our strong support to our clients. Additionally, if you are an A-Rank client and long-term strategic partner, we will provide free samples to help with the development of your cooler bag. 

If you are a new customer here, you may refer to this sample cost help you with the inquiry process: www.weierkenbag.com/contact-us

Although our price would scale slightly higher compared to smaller manufacturers, in terms of quality, we are confident to be the most cost-effective, efficient, and the manufacturer that encourages innovation while enforcing the highest quality. From our extensive portfolio and over several decades of experience, we have been consistent in producing high quality cooler bag for our clients, using only the best material while always making sure every penny counts.

For each project, you have not only a designated Project Manager, but your own independent team including 1-2 production engineer and 1 assistant to work collectively on your project. For communication, we typically communicate via email and can offer open communication through Zoom, Skype, Wechat, Whatsapp, Facebook, etc to make updates and inquiries easy for you.

On average, you can expect a response from our team within 30 minutes during the workdays. Upon receival of orders placed, we will come back to you with the project timeline, within 2 workdays. Whenever there are problems or additional needs, you can always reach out to your project manager and receive a response quickly. As well, if you are not happy with how obstacles or issues are solved, you can always contact our CEO, Angie at: angie@weierken.com

Sure! We believe that pre-production samples are one of the key items to ensure a 100% quality rate.

If you have any special needs for your project, please email us we'll respond within 30 minutes.

For most quotations we are able to respond within a couple of hours in daytime. However, if the inquiry includes more detailed specifications that require reviewing, or further processing to be undertaken, then these will take slightly longer to quote to ensure it is both complete and accurate. Please contact us to discuss your requirements.

Yes, we can send you a pre-production sample for you to approve prior to pressing the GO button for full bag manufacture. For Custom and Bespoke bags we supply pre-production samples prior to production as standard.

For stock bag productions we can offer pre-production samples, please request at ordering.

You send us your logo and we can help you choose an option for getting that logo onto the bag or if you already know, you can stipulate what you prefer. Screen printing, full colour printing, transfer printing, embroidery, blind embossing and foil blocking are all available options. You can find out more here about custom bag decoration options here.

Most quotes are valid for 14 days. We will advise you how long your quote is valid for when we supply it.